We would like to apologise to any of Our customers trying to call on the 02 9621 2474 number.
There have been ongoing issues with this number, where calls are either not coming through to Us or being diverted to the previous owner's mobile phone.
We contacted the telephone provider on Thursday and reported the continuing occurrence of the previous issues.
They got back to Us today, explaining there was a redirection error and it had been escalated to their top tier telecommunications troubleshooters.
The troubleshooters found the error and are working on it, currently.
Until the issue has been resolved, We'd suggest calling the 02 4589 3263 number, as there have never been any issues with calls coming through on that number.
We appreciate your continuing understanding with this matter and will let you know when it has been resolved.